5 Best Practices to Build Your Twitter Following

by Jackie Roy on August 30, 2012

Geese crossing

So, your company is on Twitter.

That’s great, but unfortunately Twitter isn’t The Field of Dreams, and if you build it (or set up an account) followers won’t always come.

Don’t worry, building an audience does take time, but if you have a strategy in place it doesn’t have to be a hassle.  

What does it take to get some love from the Twitter-sphere? 

Here are 5 best practices to build your company’s following:

1. Be consistent and tweet throughout the day.

On Twitter, 75 million users generate 140 million tweets per day. 92% of RTs on Twitter happen with the first hour and 97% of @mentions responding to a Tweet occur within that same time period.

Bottom-line: there is a lot going on.

So how do you get noticed with the people who matter most to your company? Tweet interesting content, create tweets between 120-130 characters to make it easy for your followers to RT, use links, @mention followers, and, most of all, be consistent.

2. Search hashtags related to your industry.

What’s a better way to connect with the 170 million users on Twitter than searching for a simple hashtag related to your industry? If you’re in the content marketing biz, searches for #content or #contentmarketing bring up some great conversations. As an added bonus, you’ll probably find some smart people worth connecting with.

Look at what these people are tweeting, retweet or respond to their tweet, and then follow them. This is a great way to get in on the conversation with those talking about a particular topic that’s relevant to your industry.

3. Follow people interested in your content.

If you have a Twitter share button on your page, this tip is literally as easy as clicking your mouse. If people have shared your blog post, for example, there will be the number of people who shared it next to the Twitter button. Click on that number and, voilà, Twitter will open up a result page with everyone who has shared that particular URL. This will make it easy for you follow those who are already interested in what you have to say.

4. RT and thank people for sharing your content.

It’s one thing to follow people who like your content (and it probably is little bit of an ego boost), but don’t forget your manners! You can RT people who share your content, but you should also thank them for sharing it. A simple, “Thanks for sharing” or “Glad you liked the piece” goes a long way. You can also further the conversation on a particular piece a user tweets, or ask them a question about what they thought. This may give that person the little nudge in the right direction that they need to follow you. And if they do follow you, thank them and follow back if appropriate.

Also, a great way to promote your other social accounts is when you’re thanking them for the follow (this is better through DM, but don’t go overboard) direct the person to your Facebook page. Hey, if they like what you’re tweeting, they’ll probably like what you have to share on Facebook too.

5. Some automation is okay, but don’t go crazy.

Some companies may be completely against automation. But there’s a trick here: don’t automate more than 5 sources (a few more than 5 can be okay if the sites don’t post fresh content daily), have them update on a 30 minute to 1 hour basis, don’t rely strictly on it, and be very careful when selecting sources (e.g., make sure they are producing content acceptable to your company). Unless you have a person or team dedicated solely to your social media, tweeting content around the clock may not be realistic. Even with scheduling tools like, HootSuite or TweetDeck, sitting down every morning for 45 minutes to find and schedule content may not be an option. Having some automation along with some fresh content can allow your company to find that happy balance between getting a breather to work on other things and getting noticed on Twitter.

What best practices does your company follow to build its following?

[Image: Steve Corey]

Jackie Roy

Written by: Jackie Roy

Jackie is a Digital Content Associate at TMG and loves any race that involves mud. Follow her on Twitter and Google+.


  • http://www.brickmarketing.com/ Nick Stamoulis

    It’s important to have a “pay it forward” mentality with Twitter. If someone shares your content, thank them and share their content every once in awhile as a thank you. In order to really build the number of followers that you have you need to be an active member of the community and actually use the medium to be social, not just to advertise.

    • http://twitter.com/roy_jackie Jackie Roy

      Great tips, Nick! People on Twitter definitely notice if you’re just self-promoting/advertising and not sharing others’ content. Being a “team player” essentially and active in the community can make all the difference. Thanks for stopping by!

  • yoavburger

    Great post, Jackie. Great advice on using Twitter for finding relevant content and connecting with like minded people who share your interest. I agree that consistency is very important, and good social manners as well. To benefit others, I have included your post in ’Best of the Web’ http://bit.ly/j3bestweb and
    Facebook http://ow.ly/cMCDn. Thank you.

    • http://twitter.com/roy_jackie Jackie Roy

      Glad you found the post helpful! Consistency and good social manners are definitely key in being a Twitter power user and building your Twitter following. Thanks for the extra read!

  • http://flavors.me/40deuce 40deuce

    Great tips, Jackie! And thanks for sharing some of our Sysomos research with your readers!

    Cheers,
    Sheldon, community manager for Sysomos & Marketwire

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