Look Before You Leap into a Twitter Hashtag

by Brittany Siminitz on July 20, 2012

In the wake of the tragic and horrifying movie theatre shooting in Aurora, Colorado, Twitter is abuzz with mentions of support, bewilderment, grief, and shock.

Naturally, the hashtag #Aurora has proven quite popular. Leave it to a clothing retailer, Celeb Boutique, to take advantage of the trending topic, but for all the wrong reasons. Observe:

 

CBtweet

Needless to say, this isn’t exactly the Tweet of the year. It did however quickly inspire a major backlash against the clothing retailer. Check out some of the angry responses. 

Celeb Boutique has since deleted the tweet, and apologized profusely, claiming that they were not aware what the trending topic was regarding. What the folks at Celeb Boutique should have done was click on the trending topic to see what people were saying before jumping on the bandwagon. When you tweet something, it’s out there forever. Just because you delete it doesn’t mean it will disappear.

Clearly the company isn’t going to get a lot of sympathy, and has a very messy situation on its hands. This really illustrates how a tweet, regardless of its intent, can really make or break you. Just remember to look before you leap into a hashtag.

Brittany Siminitz

Written by: Brittany Siminitz

Brittany is the Marketplace Manager for JCKonline. She idolizes Lucille Ball and considers nachos to be a main food group.

  • http://engage.tmgcustommedia.com Ricky Ribeiro

    Ooph. Gotta love the Internet. It’ll always let you know when you’ve really screwed up.

  • http://southernvc.com/ greg

    What a freakin idiot.

  • http://engage.tmgcustommedia.com Chloe Thompson

    Apparently the PR company was outsourced, which is what Celeb Boutique initially blamed the insensitive tweet on. But that definitely didn’t fly with the Twitter community, though it brought up an interesting point. Shouldn’t a good PR company be keeping tabs on its Google mentions, etc.? One would think the Aurora alert would send up a huge warning sign NOT to tweet about it in the fashion that this PR company did.

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