4 Boardroom-Approved Reasons for Content Marketing

by Andrew Hanelly on June 23, 2011

content marketing for the board room

The CEO of your organization doesn’t give a damn about your Klout score.

She’s not interested in the achievements you’ve unlocked or what your social media “style” is.

It’s not that she’s cold-hearted or mean-spirited. It’s just that none of that contributes to the bottom line.

And that’s what she’s got her eye on.

So, if you’re making the case for social media in a board room near you, you might want to focus less on the feel-good moments of social media and more on the return on the investment of your (and your company’s) time.

Here are 4 boardroom-approved reasons for incorporating content marketing into your marketing strategy from a June, 2011 study by Focus Research: 

1. Content marketing generates leads

Just like direct mail, print/banner/television/radio advertising, and fishbowls filled with business cards at Chipotle (to a lesser extent), content marketing gets more interested people in the pipeline.

Content sets the stage for a conversation that may lead to future business.

2. Content marketing builds brand awareness

Every day (hour, and minute) there are people consuming content through search, social, subscription and spontaneous channels. And they notice (and appreciate) the brands behind it.

3. Content marketing converts leads

Content helps turn an interested prospect into a happy customer. Fifth Third Bank recently attributed $3 million in closed revenue in the first 9 months of their content marketing initiative. And software company Eloqua reported $2.5 million in sales in the second half of 2010 from clients who originally downloaded their content.

In short, content sells.

4. Content marketing provides business intelligence and audience insight

Reader feedback is one of the most valuable tools for gathering information about your target audience.

Keyword research, blog comments, letters to the editor, social media reactions, reader surveys and the success or failure of a content initiative help brands to understand their audience in a more informed way than any ad performance metric ever could.

Content marketing allows brands to share knowledge and acquire it while helping to build the prospect pipeline, get the word out about your brand, and ultimately, close business.

Do that and you’ll earn some real clout – the kind awarded by your CEO.

[Image: wohlford]

Andrew Hanelly

Written by: Andrew Hanelly

Andrew is VP of Digital Experience at TMG and for one semester in college, was a sociology major. Follow him on Twitter and Google+.

  • http://www.solobizcoach.com Fred Leo

    Great advice Andrew. You nailed it when you said that the board members doesn’t really care about the activity of social media. They care about the results.

    • http://www.twitter.com/hanelly Andrew Hanelly

      Right? It’s like saying “we did 4 rounds of revisions on our ad before we sent it in and one of the award competitions said it was great!” Most CEOs would respond with “and the ROI of that is … ?”

      Thanks for dropping by with the comment, Fred.

  • Jeff Kryger

    Great list. I read as much as I can about Content Marketing, especially from Hubspot. Here is a recent article they did with more data regarding the benefits of content marketing: http://blog.hubspot.com/blog/tabid/6307/bid/14951/New-Marketing-Data-Shows-More-Content-Means-More-Leads.aspx

    • http://www.twitter.com/hanelly Andrew Hanelly

      Awesome, Jeff. Thanks for dropping the link. I’ll definitely check it out.

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  • http://labs.openviewpartners.com/ Brendan Cournoyer

    I think these are the types of points we are going to start hearing a lot more about — the ROI of a content initiative. That’s the part that’s still very murky for a lot of companies, especially when it comes to social media. “How much time/effort should we really invest in something this?”

    I did a podcast recently with Brian Solis (big time thought leader on social influence in business) where we talked about that very topic: http://labs.openviewpartners.com/brian-solis-on-social-influence-in-business/

    The challenge is translating something like “# of Twitter followers” into business value, finding the right metrics to track etc. Personally, I think the 4th point you list here is the most tangible. What better way to learn about your potential customers than to engage with them directly via social media?

    • http://www.twitter.com/hanelly Andrew Hanelly

      Brilliant, Brendan. Really dug this podcast. Thanks for dropping by with the comment and the link. And to anyone reading this, definitely check out Brendan’s podcast with Brian.

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