How to Monitor Social Media Conversations

by Andrew Hanelly on May 12, 2011

There’s a lot of social media static out there. And sifting through it is not an enviable task.  

Just ask any overly-caffeinated person tasked with making sense of the 100 million pieces of Facebook content, 90 million Tweets, and nearly 50,000 new blogs that are generated each day.

Luckily, there are some tools that make the process of social media monitoring a little bit easier. I’ve highlighted the process in this do-it-yourself social media monitoring guide:

DIY Social Media Monitoring

With a little bit of elbow grease and a lot of patience you’ll be monitoring social media conversations and gleaning insights in no time.

  • Social media monitoring tools [infographic] (holykaw.alltop.com)
  • Social Media Monitoring Tools (e1evation.com)
  • How to monitor social media mentions in five minutes a day (e1evation.com)

[image: asurroca]

Andrew Hanelly

post written by: Andrew Hanelly

Andrew is Director of SEO and Social Media for TMG and for one semester in college, was a sociology major. Follow him on Twitter.

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* And oh yeah, these opinions belong to Andrew, not TMG Custom Media

{ 6 comments… read them below or add one }

bill May 12, 2011 at 1:28 pm

Holy crap this is awesome! Thanks for posting!

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Andrew Hanelly Andrew Hanelly May 12, 2011 at 1:54 pm

Your comment is clearly better.

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isaac May 12, 2011 at 8:21 pm

So that’s WTF social media monitoring means :P

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Andrew Hanelly Andrew Hanelly May 19, 2011 at 9:08 am

Indeed, Isaac. That is exactly WTF it means!

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Jeff Kryger May 17, 2011 at 4:07 pm

All good tips. This is exactly part of what I do, and something I check daily. I highly recommend others reading the slides follow the advice contained within. I actually need to pair down my reader feed, I keep stumbling upon great new resources and tools, and it is starting to get overwhelming and time consuming. Any tips for tightening up the filter?

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Andrew Hanelly Andrew Hanelly May 19, 2011 at 9:08 am

The only tip I can offer is non-scientific: don’t be afraid to weed. About once a month I go through and am brutally honest about what I’m actually reading and what I’m skimming. I unsubscribe to the skims (and ignores). If I stumble across them again, I might add them back to Reader, but if I haven’t used them via Reader, they leave.

Also, Google Reader has some usage statistics if you click on the “Trends” link in the left-hand menu. I dip into there every once in a while and it tells me my most-read feeds, which ones I’m ignoring, etc.

If a source publishes more than a few times a day, I tend to remove those, too, just because it’s too cluttered and it’s not in-depth enough.

Another trick I use is to try to find aggregators who have editors picking the best from a bunch of sources I may subscribe to. For example, CMO.com has allowed me to unsubscribe from many sources because they pick the best of the best from stuff I was (barely) reading.

Thanks for the comment, Jeff!

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