Why I’m Deleting Your Press Release

by Chloe Thompson on April 21, 2011

delete your press release

Get a group of people from Match.com together and ask them: Ever gone on a bad date?

Now get a group of editors together and ask them: Ever cringed at a press release?

Chances are, (un)scientifically speaking, every single person answered with a resounding “YES” followed by their painful stories.

That’s because mismatches and awkward moments are bound to happen in pitches from PR pros just as often as they happen in the world of online dating.  

The relationship between the journalist and the public relations professional is mutually beneficial at best: Journalists can use PR pros for tips, heads up on great campaigns, events and story ideas, while PR needs writers to, well, write about their clients.

But just like the best dates, great pitches are hard to come by.

Here are some of the ways to help your press release avoid getting the ax:

1. Stop pretending we’re BFFs

I know why you’re emailing me. You want to sell me something – let’s not kid around.

A nice, “Hope you’ve been well,” or an innocuous weather remark is a fine introduction, but an “OMG it’s been SO long!!!!!” is just plain awkward. We haven’t been out for drinks, and you don’t even know where I live (hopefully). Being polite is fine. Being clingy and over-the-top friendly is … weird.

I despise pet names in relationships, but I hate them among professionals even more. I would avoid the use of “babe,” “girl,” “chief,” or even “YOU!” (And yes, I’ve received all of the above in emails … this month).

And if you don’t know the name of the person you’re contacting, I’ve got a catch-all solution for you: “Good afternoon” or “Good morning.”

2. Speak in Plain English

A press release or even an introduction among peers isn’t the place for Internet lingo. I know I’m not your boss or your CEO, but throwing around the words of the web makes you sound immature.

Kill any unnecessary industry jargon and never use “OMG” or my personal favorite, “LOL.” This is a press release, not an IM conversation.

The same goes for smiley faces and an obscene amount (OK, any amount) of slang. If you think you’re a “hip cat,” then that’s fine, but don’t try and tell me that “ladies will luv this!!!!!” Chances are they won’t.

3. Don’t sign off with anything OTHER than your contact information

Again, please leave the hearts and smilies for your significant other, or your grandparents, or your binder in 3rd grade.

There’s a lot of debate about how to sign off on a professional email, but the overall rule is to be courteous and professional and then mirror the behavior of the recipient, as these experts suggest.

On a first impression, things like “love,” “xoxo,” or “hugs,” just aren’t appropriate.

4. Don’t send me incomplete information

This one is simple: Make sure you’ve told me the “who, what, where, why, and how” and include your contact information in case I need to follow up.

If you don’t that’s like telling me you’re treating me to a shopping spree at Tiffany’s … and never telling me the date.

Press releases that are set up this way, with brief introductions and essential details actually are an editor’s best friend (er, BFF).

It lets us scan information quickly and then decide what to do next without having to spend precious time only to find out it’s not a good fit for our publication.

All the back and forth is a waste of your time as much as it is ours.

5. Don’t try to pitch me on 5 different things in one email

I’m going to be pretty blunt here: Work keeps us busy. We don’t have time to read about the ancient history of your company and what the founder said at the last board meeting about the new initiative she is undertaking with the charity she sponsors from the college she went to. Lost yet? Bored? Yeah, so are we.

Like any good relationship, communication is key. I don’t want to delete your press release, but sometimes I feel like you’re forcing me to. I want this to work out, I really do.

Just do your part, and I promise I’ll do mine.

Here’s to a long and happy marriage among PR and writers.

Chloe Thompson

Written by: Chloe Thompson

Chloe is an Assistant Editor at TMG and thinks that almost everything in life can be explained through a Ferris Bueller’s Day Off quote. Follow her on Twitter.

  • Tom

    You broke up with me via blog post??

    • http://engage.tmgcustommedia.com Chloe Thompson

      Tom,

      We can still be friends.

  • http://www.luislondon.com Luis London

    I totally agree with all 5 points. I’ve seen people who are directors of sales or communications that don’t even have their name, phone or website on their signature. Some even sign with a single letter. (i.e. “tnx M”)

    • http://engage.tmgcustommedia.com Chloe Thompson

      Luis,

      Thanks for the comment. I’m glad we’re in complete agreement, and yes, I’ve seen the same. One signature I recently received resembled a rapper’s signoff, filled with symbols. I’m not sure about you, but I don’t think anyone actually has exclamation points or money signs in their given birth name.

  • http://about.me/thefranchiseking.com Joel Libava

    Great job…

    May I add another one;

    I’m part of the franchise industry. PR peeps, (I have lots of close buds in PR) don’t send me releases about some “amazing new shoes that just came out just for LA Fashion Week.”

    I don’t freekin care.

    Franchise King®

    • http://engage.tmgcustommedia.com Chloe Thompson

      Joel,
      Thanks! Another good point from you: Make sure it’s relevant, location-wise. I work on a travel magazine, so I’m willing to bend a bit on this rule, but I still get things that are way out of left field.

      • http://about.me/thefranchiseking.com Joel Libava

        So, if I had a PR person send you a Press Release about 3 million dollar yachts, you’d be cool with it?

        HAHAHAHA

        JL

  • Melanie Powers

    All great points and wonderfully (snarkily) written. I’ve never been called “babe” in a press release (should my feelings be hurt?), but then again, I’m a health writer.

    • http://engage.tmgcustommedia.com Chloe Thompson

      Ha, thanks for the compliment, Melanie. Don’t worry, I’m sure your time will come.

  • http://engage.tmgcustommedia.com Ricky Ribeiro

    Great list, Chloe. You didn’t mention this, but another pet peeve is CC abuse. It’s especially amusing when they’re trying to make it seem like they’re giving you an “exclusive,” even though you can plainly see they’ve copied 100 other people on the e-mail. BCC is your friend, please use it.

    • http://engage.tmgcustommedia.com Chloe Thompson

      Ah, yes! Good addition, Ricky. I feel like there’s a Round 2 of this post coming from all the other pet peeves people have.

  • http://www.8bitdad.com Zach

    Good read, Chloe!
    My biggest annoyance factor is that, being a writer, I make very little in terms of payment and salary. I know what PR people make – and to have them intentionally talking-down and using the “lesser speech” of the internet is insulting to the writing industry – generally the people to whom the press releases are aimed. PR people should be at the pinnacle of literacy and penmanship – as their press releases are one of the best-paid writing gigs out there! For me to bust ass for years writing content basically for free/perks/scraps, it’s frustrating watching someone break all of the rules and get paid handsomely to do so.

  • http://www.brotor.com Brendan McLoughlin

    That’s what I like about Meltwater Press, they’re trying to combat PR spam by allowing intelligent word searches in their CRM tool.

  • Rob Bates

    The “hope you’re doing well” thing always amuses me, since I’ve never met a lot of the people who use it. But it’s nice to know I’m in their thoughts.

    Most press releases seem to be written to please the client, rather than to get picked up by actual media. Why else would they always include some ridiculous jargon-filled quote packed with a whole bunch of upbeat adjectives. The client wants that in there. Reporters skip it.

    One thing I would stress is to get to know the publication, and people who work for it, beforehand. It is not too hard to figure out what I typically write about. But I keep getting pitches that I would never use.

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