Why Your Homepage May Matter Less Than You Think

by Andrew Hanelly on September 16, 2010

Think of the last time you worked on a website redesign.

Excitement was in the air. Brains were storming and being picked. And there was a lot of talk about what should be included on the homepage.

But was it too much talk? 

When it comes to web design, there is a tendency to spend a disproportionate amount of time discussing what elements will go on the homepage, relegating crucial interior pages to the category of “afterthought.”

At some time or another, we’re all guilty of this sin, this author included.

Focus is spent on what is commonly perceived to be the highest-visibility URL on our entire site: the homepage. Erroneously we assume that because it is the root domain of our site that it is the page seen by all site visitors.

Let’s shatter that myth right now: Not every visitor will view your homepage.

Many of them will come in through one of the many back doors of content discovery: search engines, social media, email newsletters, links from other sites, and links in IM conversations to name a few.

It’s not the first page visitors see each time they visit the site. In fact, they may rarely visit your homepage if at all.

The chart below lists the percentage of page views occurring on the homepage for 20 websites, which range from magazine sites to e-commerce sites to humor blogs (and a lot of places in between).

They were collected from my own personal experience and from kind webmasters willing to share their numbers.

What do all of these percentages have in common? None of them are above 40% and most of the percentages are in the teens.

Clearly, this is not a statistically significant study, but it does provide the backdrop for an interesting question: does the percentage of time spent deliberating over the homepage align with the percentage of our visitors who actually visit the homepage?

Of course the two numbers will never be perfectly in sync, and we still may be able to justify spending a large chunk of time on our homepage design for aesthetic and marketing reasons (see below), but it should give us pause.

It should cause us to ask: are we dedicating enough time to other pages that will really do the work for us?

Pages like:

  • Category/archive templates
  • Conversion/call-to-action pages
  • Individual article templates
  • Other pages with a high percentage of visits

None of these pages may individually outrank your homepage in terms of percentage of pageviews, but as an aggregate, they really add up.

Spending time designing high-quality templates that apply to many pages throughout your site may be a better spend of time than fussing over the homepage.

What I’m not saying about homepage design
Please understand that I’m not saying your homepage design doesn’t matter. It’s your company’s face. It’s the URL you give to someone when you say “check us out.” It’s the link you submit to directories, it’s the screenshot you put in your PowerPoint slides, and it’s the link you send to potential clients. It is the “cover” you feel your “book” is being judged on.

The concept may be counterintuitive, but the numbers don’t lie. Debunking the myth of the homepage in your organization can help to make the shift from aesthetics to performance.

It’s not about how you see yourself, it’s about how others see you. And many aren’t looking your homepage in the eye.

Useful further reading on the importance of your homepage in web design:

  • Prioritizing Design Time: A Long Tail Approach
  • Usability Tools Podcast: Home Page Design
  • The decline of the homepage

Do homepages matter more than I think?

[image: wordridden]

Andrew Hanelly

Written by: Andrew Hanelly

Andrew is VP of Digital Experience at TMG and for one semester in college, was a sociology major. Follow him on Twitter and Google+.

  • http://sucktackular.com Sucktackular

    Excellent article, Andrew! The pages behind the home page are equally as important!

    • http://www.twitter.com/hanelly Andrew Hanelly

      Thanks, dude.

  • Skylar

    I was trying to explain this to someone the other day and they couldn’t wrap their brain around my bad explanation. THANK you for this link, which I am now sending them. (Hi Carolyn!)

    • http://www.twitter.com/hanelly Andrew Hanelly

      So, what’d Carolyn say? :)

  • bill

    I honestly have never thought of it this way. But I will from now on.

  • http://opinionatlarge.com Eric

    Andrew, great point, and you know we both agree on this kind of rational/objective thinking. Smart investments will be proportionate to the returns they realize. But I think with this specific example the importance of the home page must be measured by more than just traffic, or % of traffic. And I know you alluded to this, but I think it’s a way more important point; the home page is the true ‘conversion’ page (at least for most businesses, especially service-based). This is where interest must be converted to intent. And I’m not sure it’s easy to quantify that importance with any metric.

    It’s a great topic, and you know I like to play devils advocate to any argument, but for me, I will gladly invest what most people would call a “disproportionate” amount of time (re)designing my home page.

    Thanks for the read,

    Eric

    • http://www.twitter.com/hanelly Andrew Hanelly

      Knowing you, you’ll also spend more time redesigning interior pages than most would care to dedicate either. Workaholic perfectionist :)

  • craig stoltz

    Not sure how i feel about this. On one hand, i get the logic that interior pages are important too, but aren’t all interior pages different? aren’t you talking about designing thousands and thousands of pages? Wouldn’t that take much longer anyway? at least with the homepage, it doesn’t change, and it is only one page. much easier to make one page great than a few thousand of them.

    • http://www.twitter.com/hanelly Andrew Hanelly

      True, but many interior pages will follow a common template (e.g. individual articles, archive pages, etc.) Thinking about these templates and how they will house the content – though it may vary – is extremely important, in my opinion, and often overlooked in the design process.

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